Legal

Terms & Conditions

How this enquiry website works, and what must be agreed before any service.

Last updated: 4 October 2026

1. About Us

This website is operated by Uriel Infrastructure Ltd ("we", "us", "our"). Company No. 17149109, registered in England and Wales. Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ.

This website provides service information and accepts enquiries. Submitting a form does not confirm a booking, accept a quotation, authorise work or take payment. Any services require a separately agreed scope and quotation. Existing customer contracts are not changed by this website notice.

2. Our Services

You can enquire about drain unblocking, CCTV drainage surveys, drain repairs, jet washing, roof cleaning and planned maintenance. Suitability and availability depend on the property, location and proposed work.

Any services are subject to a separately agreed quotation and, where applicable, a contract or works order. An enquiry does not guarantee availability.

3. Quotations and Pricing

All work is quote-only. The quotation sets out the proposed scope, inclusions, exclusions, price and any applicable taxes or charges. Confirm these details and availability before booking.

A quotation depends on the information available and any necessary assessment. Any changed scope or additional work must be discussed and agreed before it proceeds. An enquiry or quotation does not guarantee that a particular drainage issue can be resolved within one visit.

4. Bookings and Cancellations

The form records an enquiry only. A booking requires separate agreement of the scope, quotation and availability.

Any booking and cancellation arrangements will be provided before you agree to services. Where statutory cancellation rights apply, those rights are unaffected by this website. An enquiry does not waive your rights or request immediate commencement of work.

5. Access and Site Conditions

Tell us about access restrictions, known hazards and any site requirements when you enquire. Access arrangements and any related costs must be addressed in the agreed scope and quotation.

6. Payment Terms

This website does not accept payment. Any payment arrangements for separately agreed services will be set out in the quotation or contract before you agree to proceed.

7. Workmanship and Warranty

Services must be carried out with reasonable skill and care. Any additional warranty will be set out in the agreed quotation or contract. This website does not promise a particular outcome, repair life or ongoing freedom from blockages. Your statutory rights are unaffected.

8. Your Rights

Nothing in this website notice excludes or restricts rights or liabilities that cannot lawfully be excluded or restricted. Separate service terms must be supplied and agreed before work is authorised.

9. Intellectual Property

All content on our website, including text, images, logos, and design, is the property of Uriel Infrastructure Ltd or its licensors. You may not reproduce, distribute, or use any content from our website without our prior written consent.

10. Data Protection

Please refer to our Privacy Policy for how enquiries are processed and how optional analytics works. Analytics consent is separate from submitting an enquiry.

11. Governing Law

This website notice is governed by the laws of England and Wales. Any mandatory consumer protections and rights to bring proceedings in a court available to you under applicable law are unaffected.

12. Changes to These Terms

Updates to this website notice will be dated on this page. An update does not alter a quotation or customer contract that has already been agreed.

13. Contact

For any questions regarding these Terms, please contact us:

Uriel Infrastructure Ltd

71–75 Shelton Street, Covent Garden, London, WC2H 9JQ

[email protected]